Dashboard and door panels melting
I have a 2006 IS 250. I've had it since December of 2005. I've noticed over the past few years that the interior of the vehicle has melted in spots. Pieces of the material have come off, and have left divits in the dashboard and door panels. I also noticed the material gets tacky while out in the heat.
I brought this to the attention of my service representative a few months ago. Lexus will only cover half of the cost of replacing the parts since my vehicle is out of warranty. I believe that I should not be responsible for any of the cost since this is not considered normal wear and tear. The vehicle has low mileage and is about 6 1/2 years old.
Has anyone else had a similar issue? Has anyone been told by Lexus it will cover part of the cost or even none of it?
I don't understand how the interior melting after 6 years on a "luxury" vehicle is considered to be normal. I could understand if it was an old vehicle or one that is excessively used. Is this what is expected from a Lexus? This could be my first and last.